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Frequently Asked Questions

Frequently Asked Questions

Rental Qualifications

The application fee is $50.

Applicants must be 18 years or older.

A resident's monthly income must be 2.75 times the monthly rent.

12 months residence or rental history is required.

Guarantors (Co-Signers) – Applicants who are full-time students and do not make sufficient income under “Income Requirements”, may qualify by having the lease guaranteed by a Guarantor. All applicants residing in the apartment must be full-time students. The Guarantor must have a gross monthly income of at least 4 times the monthly rent and meet all other qualifying criteria. The Guarantor must complete and sign a Lease Guaranty Agreement. Guarantors may be held responsible for the entire rent and other costs, such as damages, for the entire lease term, even if you have roommates.

Yes, a background check will be ran.

Denial of Application - Applicant(s) may be denied occupancy for any or several of the following reasons:

  • Falsification of application information by any applicant
  • A poor credit rating, including but not limited to high or overcharged balances on accounts, multiple late payments on accounts, and multiple accounts placed in collections, is cause for denial of an application (medical bills and student loans will not be included in the parameters of our screening system)
  • An incomplete application by any applicant
  • Insufficient income (total of all applicants)
  • Criminal conviction history of violent, sexual, robbery or burglary crime committed by any applicant or occupants (including persons under 18) who plan to live in the apartment.
  • Some felony and misdemeanor convictions are an automatic denial of the entire application. Please note that this requirement does not consitute a guarantee or representation that residents and/or occupants currently residing in our community have not been convicted of a felony or deferred adjudication for a felony or some misdemeanor.
  • Previous bankruptcies must be discharged, applicant must have two (2) years current positive credit history and we will require an additional deposit equal to one month’s rent for any applicant with a discharged bankruptcy
Poor rental profile of any applicant's rental history may include:
  • Non-payment or late payment of rent
  • Lease violations
  • Eviction
  • Drug use or possession
  • Poor housekeeping
  • Balance due with rental/mortgage history
  • Reposessions
  • Poor rental history
  • Unruly or destructive behavior by applicant, applicant's occupants, or applicant's guests
  • Violence to person(s) or property by applicant, applicant’s occupants or applicant’s guests

*We do not discriminate on the basis of race, color, religion, sex, national origin, disability, sexual orientation, gender identity, status as a student, or familial status.

General Questions

The apartment will be thoroughly inspected, carpet cleaning/replacement as necessary, cleaning and thorough check of all apartment features.

We have maintenance available during business hours Monday- Friday (8 am-5pm) as well as 24-hour after hour Emergency Maintenance.

There are three convenient ways to pay your monthly rent; online through the Rent Cafe Portal by checking account or credit card or by utilizing WIPS, a walk-in payment system partner, with several locations available for your convenience. We also have partnered with a third-party vendor called FLEX, which you can use to split your rent into multiple payments. 

Renters Insurance is required, contact the leasing office for further details on the requirements.

There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 623-535-5333 or sending us an email at [email protected]

You do not have to be home during the completion of the service request.

Unfortunately we do not offer after hour lockout services at this time. You will need to contact a local locksmith.

Our community supports Quantum Fiber.

There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information

Yes! Parking is all first come, first serve. However, a carport is assigned to you at no additional cost. We also have garages available to rent. 

Carports are available for and additional $35 per month

We partner with Updater to help guide you to set up your utilities. You will receive an email after your application is approved! 

All utilities are seperate from rent

The Pool and Spa hours are from 10am to 10pm daily

Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications

Please visit: https://www.goodyearaz.gov/government/departments/engineering-development-services/engineering/transit/transit-services
to view your public transportation options.

Please check with the district website to confirm the correct school.

All of our apartments come with refrigerator, range, microwave and dishwashers. Washer & Dryers are included in every home as well.

We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!

We are so glad you asked. All you'll need is GPS and our address 2100 North 145th Avenue, Goodyear, AZ 85395. Once you visit, you'll want to make your new home with us! We can't wait to meet you!

Our goal is to have your application approved and leased signed in 7 days.

Didn't find an answer?

Our team is always ready to answer your questions.